outlook keeps repeating notifications of old or already read emails.
a user here has the problem that every time that a new email comes in on outlook (office365) he gets a ton of notifications of old and already read emails. and this is really irritating for the user. truning it of is no option cause he wants the notifications.
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Moreover, please open Outlook in safe mode and check if the issue persists: Hold Ctrl key and double click Outlook shortcut to start it in safe mode.
Besides, I'd like to gather more information to narrow down the possible cause of it.
1.By "notification", you mean the desktop alert next to the taskbar, correct?
2.Please provide Outlook version: File>Office Account, it's like Version XXXX (Build XXXX.XXXX).
3.Please also provide Windows version. Type about your PC in search bar, then please check both Version and OS build.
4.To check whether it’s a client issue, add another test account in Outlook and check if the notification will prompt for the emails in that account. Or add your affected account to anther PC's Outlook client if convenient.
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