Outlook 2016 notes missing


I use Outlook 2016 from Office 365 and suddenly I cannot access my existing notes anymore. I can see that my notes folder is connected to my work exchange account, but when I click the folder it is blank.  That folder was called "Notes (this computer only)"  and I am still on the same computer and didn't upgrade or reinstall anything... Where did they go? 

Are you able to give me some direction as to how I can restore the visibility of these notes?

 - I can see my contacts, calendar, task and e-mails connected to my Hotmail account but not my pre-existing notes.

 - running Windows 10 Professional

***Post moved by the moderator to the appropriate forum category.***


Hi LétitiaRey,


The “This computer only” folder doesn't sync with the Hotmail server. If the notes are delated/missing from this folder, you may not be able to recover the missing notes which only hosted in this computer. Thanks for your understanding.




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Question Info

Last updated March 28, 2021 Views 1,495 Applies to: