mail icon control panel

Hi,

I have windows 10 , and install office 2016.

the mail icon in control panel is not open , so i can't delete old profiles.

i got error "application not found"

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Does the mail icon show Mail Microsoft Outlook 2016(32-bit) or as you show?

That being the case what was the reason for installing 64bit Office?

And did that install (outlook) work previously on this system?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Yoni,

 

About the problem, please do the following steps:

1. Use Outlook online repair to check whether the problem is caused by the Outlook client. You can go to Control panel –> Programs -> Programs and Features -> right click Office 365 and choose change -> choose online repair.

2. Create a new Mail Profile with the “outlook.exe /profiles” command line and then click on the New… button.

3. If you need to adjust your account settings, you can do this within Outlook via: File-> Account Settings-> Account Settings…

 

If the problem persists, please provide us some information for further troubleshooting:

1. What’s your Outlook version (such as 15.0.4849.1003)? You can find it through File -> Office Account.

2. Do you want to create and delete profiles or just want to create?

 

Regards,

Barry

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

Thanks for your reply ,

The mail icon shows as i posted.

i did installation of outlook before , but i delete it.

Yoni

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

I did all the recommended , but still not able to open the icon.

i want to delete old profiles.

My version is 16.0.6741.2063.

Thanks for your help.

Yoni

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

What is the reason for installing 64bit Office and not 32bit?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

No reason , i believe it was installed by mistake .

Yoni

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Uninstall 64 bit office, restart the PC and install 32bit Office

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

After uninstall , i can still see the icon of the mail office 2016 .

is it ok ? still proceed with the installation ?

Yoni

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

I installed office 2016 64 bit.

after that the mail icon was activate and working.

Then i delete the office 2016 64 bit , and the mail icon disappear from the control panel.

i restarted the computer and installed office 2016 32 bit.

the installation went ok , but mail icon in control panel not exists.

now i have working outlook , 

no mail icon in control panel at all.

i can create new mail profiles 

but can't access them , if i want to delete them.

Any suggestions , how to create the mail icon in control panel ?

Yoni

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Yoni,

About you cannot find mail icon in control panel, please try the following steps:
1. Restart your PC and check whether you can see the Mail icon.
2. Try Outlook online repair.
3. Reinstall your Office365 application.

If you want to delete the old profiles, I recommend you delete the .ost files and then the old profiles will be deleted at the same time. Please click alt + R simultaneously, type in %LOCALAPPDATA%\Microsoft\Outlook and then delete the .ost files.

If anything is misunderstood, please let me know.

Regards,
Barry

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated April 20, 2021 Views 1,607 Applies to: