Faulting application name: HxOutlook.exe, when copying and pasting from a web browser

now, I know these types of errors are random and nee more performance monitoring.  However, I was intrigued by the error message as I have never seen this before.  Searching for this comes up with a few hits but not a lot.

So we have the windows 10 falls creators update and latest build of office 2016 (office 365 builds).  When a user tried to paste from a Chrome browser to outlook they got this a few times (they were copying and pasting email addresses from linkedin)

Faulting application name: HxOutlook.exe, version: 16.0.9029.2210, time stamp: 0x5a9e31fb
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.248, time stamp: 0xc27fa098
Exception code: 0xc000027b
Fault offset: 0x00000000006e80e9
Faulting process ID: 0x3720
Faulting application start time: 0x01d3ba06570b50d8
Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9029.22105.0_x64__8wekyb3d8bbwe\HxOutlook.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report ID: 9a7f122c-ead0-4560-a934-df956d47aa35
Faulting package full name: microsoft.windowscommunicationsapps_17.9029.22105.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.windowslive.mail

here are my questions:

1. what is HxOutlook.exe

2. Faulting package-relative application ID: microsoft.windowslive.mail ? 

3. what does Windows.UI.Xaml.dll do?

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Answer
Answer

currently, making setting the default mail app to 2016 looks to resolve the issue.

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Last updated June 22, 2021 Views 5,002 Applies to: