I have set up rules in Outlook 2016 (Office 365) to automatically categorize all email with a particular word in the subject line under a particular category (and then to be displayed in a different font in my inbox).
Starting in the last week or so, this rule will not run automatically (although it used to). It does work correctly if I run it manually, and other, similar rules work.
I have already tried:
- deleting and re-writing the rule (fixes it at the time but doesn't apply it to new emails afterwards)
- deleting and re-building the SRS file (fixed it at the time but doesn't apply it to new emails afterwards)
This doesn't quite seem to match other rules-not-working questions, so I thought I'd try again.
Of possible relevance: I'm using a Google Apps email address, Windows 10.