Outlook 2016 won't add my Yahoo! account

Please check out Add your Yahoo account to Outlook for the latest information on this topic. 

I have a brand new Microsoft Surface Pro 4, Windows 10, Microsoft Office 365. When I tried to set up Outlook to use my Yahoo! account, the wizard could not log in to the Yahoo! server. I kept getting the same error message:

"We are having trouble connecting to your account. Verify the settings below and make changes if necessary."

I tried re-entering the email address, re-entering the password, and clicking retry, but the wizard always comes back to that same error. I verified the account by logging in through Microsoft Edge, so I know I'm not entering the wrong address or password. I also tried going to Control Panel -> Programs -> Microsoft Office 365 -> Change -> Repair, but after repairing Office 365, I got the same results in Outlook 2016, again and again. I had the same Yahoo! email account as my primary account in Outlook on my previous laptop, so I don't see why Outlook 2016 can't log in to the Yahoo! server.

Try adding the account manually, following Yahoo's instructions. https://help.yahoo.com/kb/SLN4075.html

2 people found this reply helpful

Was this reply helpful?


Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated January 30, 2021 Views 5,302 Applies to: