Up to earlier in the year I was using 365 Outlook without problems. Then a month ago it stop working. Been speaking to BT Tech Department, but they could not help. Suggested MS outlook was at fault.
Error Message Something went Wrong - The Connection to the incomig (IMAP) server was dropped. Please check the incoming (IMAP) server settings and try again.
Checked the settings still getting the message. I get the screen asking for User name and password, which I put in and the screen keeps coming back.
I have had my computer rebuilt to try and get Outlook Working, took Windows 10 Off and put it back on the same with Office 365.
I have spend 14 days trying to sort this problem out, 4 days BT Internet Tech department