Outlook 2019 not opening full contact card after windows 10 update
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Which version and build of Outlook are you using? See File, Office Account for the information.
You're using this key? I'll test it and see if they changed something to disable it.
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\common\contactcard
DWORD: TurnOnLegacyGALDialog
Value: 1 (enable)
It should be 4 steps - type the name & press Enter, double click on name, then 3 dot and Edit Contact.
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net
** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**
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Hi Diane,
Thanks for your reply. I am using Microsoft Office Home and Business 2019. That key is what I see in my registry. Until today, I was able to type a name in the people search box and when the person's name came up, I clicked on it and the full, editable contact window/box came up with that one click. Now, it's doing what you are illustrating which requires extra steps to get to the same place I got to when just selecting the name from the people search. Something changed. Back when I had my old pc earlier this year with Outlook 2013 it used to be find contact. My new PC with Outlook 2019, it changed to people search and it didn't go to the full editable contact window/card. I did something to fix it and it was working perfectly since February 2020 until today.
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Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net
** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**
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I rolled back one version and it's still failing - I want to figure out which build affected the key.
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net
** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**
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Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net
** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
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Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net
** I don't work for Microsoft.**
** DO NOT CALL phone numbers received in email notifications.**
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
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Question Info
Last updated March 2, 2021 Views 472 Applies to: