The format of the email address isn't correct?

Whenever I attempt to send an email to my wife's email account from my @hotmail.com email account I get the following error message:

Delivery has failed to these recipients or groups:
(my wife's email alias)

The format of the email address isn't correct. A correct address looks like this: *** Email address is removed for privacy ***. Please check the recipient's email address and try to resend the message.

Diagnostic information for administrators:

Generating server: BN6PR22MB0818.namprd22.prod.outlook.com

(my wife's email address)

Remote Server returned '550 5.1.3 STOREDRV.Submit; invalid recipient address'

Original message headers:

Received: from BN6PR22MB0818.namprd22.prod.outlook.com
([fe80::b846:e6:e12a:c4cc]) by BN6PR22MB0818.namprd22.prod.outlook.com
([fe80::b846:e6:e12a:c4cc%6]) with mapi id 15.20.0820.012; Fri, 1 Jun 2018
13:55:28 +0000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary

From: (my @hotmail.com email address)

My wife's email address is indeed valid.  I can send to it from all of my other email addresses including my @microsoft.com email address.  Why is this happening?

Answer
Answer
start typing her address and when it comes up in the autocomplete list, highlight it and press Delete or use the mouse to click the X.
Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net


** I don't work for Microsoft, I just volunteer here.**

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Question Info


Last updated July 8, 2020 Views 3,872 Applies to: