Outlook 2016 issue, unable to see the sender name.

Hello,

Please help me with my Outlook 2016, all of a sudden i cannot see the Sender's Name on the Outlook. It says This is most recent version, but you made changes to another copy. I have been able to see 2 copies on the Sync Issues of MS Outlook. 

Hi Nerson,
Where are you not seeing the senders name? If in the message list, reset the view on the folder.

Depending on which ribbon you have:
View > Reset View or View > Current View > Reset View
--
Diane Poremsky
M365 MVP, specializing in Outlook, Exchange, and Microsoft 365 apps.

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HI Diane,

I have done modifying the view, but the issue still persists. 

Below is the sample

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It looks like you have a white font set for the subject. If you change the conversation view and untick the option to show sender before subject, does the subject field appear blank and the sender visible? 

Diane Poremsky [M365 Apps & Services MVP]
My specialty is Outlook and Microsoft 365 issues.
https://www.slipstick.com
https://www.outlook-tips.net
Mark Yes below if it helped or resolved your issue.

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Last updated October 4, 2021 Views 69 Applies to: