Windows 10 and lost contacts in Outlook

After upgrading to Windows 10 from Windows 7 SP1, I have lost all emails, my calendar, and all contact lists.  I use these for my home business.  This is unacceptable.  I am not a computer guru but can find my way around.  How do I import these lists back into my Outlook 2010?

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Hi, Ron McKenna

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, and we in Community will try to help you in the best possible way we can.

In order to provide you better assistance, I would like you to answer the questions below:

  1. Did you change your primary e-mail address?
  2. Since when did you incur this issue?  

Method1:

  1. Go to Outlook menu.       
  2. Then click on Preferences
  3. Then go to General and Uncheck Hide On My Computer folders. This ensures nothing is      completely hidden.
  4. Close Outlook and check if      the issue persist.

Method 2;

Link1: To recover your lost/deleted Contacts.

http://windows.microsoft.com/en-us/windows/restore-deleted-contacts

Link 2: To restore deleted/lost E-mail Messages.

http://windows.microsoft.com/en-US/windows/outlook/recover-deleted-messages

Link 3: To help you find your Contacts.

http://windows.microsoft.com/en-us/windows/where-my-contacts

 Additional Link:

You can refer to this link below for further clarification.

https://support.office.com/en-us/article/Restore-deleted-items-in-Outlook-cd9dfe12-8e8c-4a21-bbbf-4bd103a3f1fe?CorrelationId=7f6109b8-0154-435e-ad62-3f122e2225dd&ui=en-US&rs=en-US&ad=US

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community.

Regards

Vanessa

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After upgrading to Windows 10 from Windows 7 SP1, I have lost all emails, my calendar, and all contact lists.  I use these for my home business.  This is unacceptable.  I am not a computer guru but can find my way around.  How do I import these lists back into my Outlook 2010?

Hello.

I had the same issue but with Outlook 2007.

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This just happened to me also when I upgraded from 8.1 to 10 on my new Microsoft Surface. I changed nothing. I use iCloud to sync my contacts with my phone, and now those contacts or calendars are not showing up. Just tell us how to get them back.. Pls make it simple!!

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 This also just happened to me also when I upgraded from 8.1 to 10 on my new Microsoft Surface. I changed nothing. I use iCloud to sync my contacts with my phone, and now those iCloud contacts or calendars are not showing up. Just tell us how to get them back.. Pls make it simple!!. It must be Simple?

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After upgrading from Win 8.1 to Win 10 on my laptop iCloud calendar and contacts in Outlook 2010 no longer were available. I solved that by uninstalling iCloud, rebooting the laptop then reinstalling iCloud. Once I logged back into iCloud my Outlook 2010 iCloud calendar and contacts fully synced.

I have also seen seen reports of folks logging out of iCloud on the Win 10 computer, waiting for a short period of time then logging back into iCloud on the Win 10 computer as a fix.

"When all else fails, read the instructions..."

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Logged out of iCloud, waited 10 minutes, logged back in and it downloaded all my stuff to Outlook!! Spread the word on this Simple Solution!! Thanks Sooooo Much!!

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Sooner Al gave me the solution if you are using iCloud to do your sync on Outlook. See below. 

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Sooner Al gave me the solution if you are using iCloud to do your sync on Outlook. See below. 

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I have Outlook 2007.  This solution did not work for me.  Any other ideas?  

Thank you

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For the very life of me I cannot find this Outlook menu that has the preferences.

Method1:

  1. Go to Outlook menu.       
  2. Then click on Preferences
  3. Then go to General and Uncheck Hide On My Computer folders. This ensures nothing is      completely hidden.
  4. Close Outlook and check if      the issue persist.

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Last updated October 10, 2020 Views 21,828 Applies to: