Question

Q: The Contacts folder associated with this address list could not be opened

I recently reinstalled WinXP Home and Office. I thought I brought over all my saved emails and contacts,- All the information is there. But when I want to send a new email and click on the Contacts book icon beside the address line, I get the following message:

"The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder...(see) Help."

Microsoft Help is useless, cant get anywhere. Besides, I dont want to "Remove" this folder, I just want access to the contacts that are there. I'm not certain about "Permissions", but there no guidance there anyways. I'm Stuck. No Clue what I should do.

Answer

A:

What I'd do is to open the mail profile using the Mail applet in Contol Panel, remove the Outlook Address Book service, and then readd it.
Brian Tillman [MVP-Outlook]
--------------------------------
https://mvp.support.microsoft.com/profile/Brian.Tillman
If a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.
Brian

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Answer

A:

Refer the link below for more information on this issue and check if it helps.

http://support.microsoft.com/kb/319901

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Question Info

Views: 6,955 Last updated: May 14, 2018 Applies to: