Scanpst.exe does not repair my outlook.pst file

Microsoft Outlook 2000 crashed on me the other day.  It told me to run the "Inbox Repair tool". When I run SCANPST.exe, it goes through stages 1 to 4 of 8, and then "An error has occurred which caused the scan to be stopped.  No changes have been made to the scanned file."

What can I do now?



Question Info

Last updated March 19, 2019 Views 31,214 Applies to:

How large is the PST, as reported by Windows Explorer?  If scanpst.exe can't handle the repair and your PST is under 1.9GB, then you'll need a commercial repair tool (which may not work, either, mind, but there's not much choice).  See  If it's larger than that, see if this will help:

Brian Tillman [MVP-Outlook]
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