Scanpst.exe does not repair my outlook.pst file

Microsoft Outlook 2000 crashed on me the other day.  It told me to run the "Inbox Repair tool". When I run SCANPST.exe, it goes through stages 1 to 4 of 8, and then "An error has occurred which caused the scan to be stopped.  No changes have been made to the scanned file."

What can I do now?

 

 

Question Info


Last updated October 12, 2018 Views 30,193 Applies to:
Answer

How large is the PST, as reported by Windows Explorer?  If scanpst.exe can't handle the repair and your PST is under 1.9GB, then you'll need a commercial repair tool (which may not work, either, mind, but there's not much choice).  See http://www.slipstick.com/problems/scanpst.asp.  If it's larger than that, see if this will help: http://www.slipstick.com/problems/repair2gbpst.asp.


Brian Tillman [MVP-Outlook]
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Brian

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