Outlook 2010 error message when replying to a voicemail

In Outlook 2010 after opening an email with a voicemail in it.  Try to reply with a regular text email, will not allow and says.  "This message has no recording.  Record a message."  
However, we do not want to reply with a voicemail, just a simple text email back.  Is there a setting that needs to be adjusted?  Or is this possible?  

Hal Hostetler, CPBE
Broadcast Engineer/IT Pro
MVP-Outlook - WA7BGX

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Question Info

Last updated February 12, 2020 Views 894 Applies to: