I keep getting this error message when I am opening my Outlook after installing the newest copy of Office Professional Plus 2010. "Cannot expand folder. Internet Mail is not registered properly. Re-Install and try again." I even uninstalled and reinstalled
the program and I still get the same message.
When I go into Outlook so that I can update the files it does not give me access to any of the features so that I can add a new account or edit accounts. None of the features in under File are able to be used? I am able to see them and click on them and nothing
comes up?
Again I have uninstalled and re-installed about 5 times now and it is doing the same thing. How can I correct this problem? Yes I did have another Outlook program on the system before I installed the newest Office professional plus program, and I did uninstall
it as well before even downloading the new Office program.
Here is the Message I am getting again"Cannot expand folder. Internet Mail is not registered properly. Re-Install and try again"
Please help me with this problem!!
You're going to need to delete your profile and recreate it then. Go into the Control Panel, change to Classic View. Then open the mail applet, click on Show Profiles, and delete what's there.
Then start over by creating a new Outlook profile. When you do, it should create a new PST file for you.
http://www.howto-outlook.com/faq/newprofile.htm
Once you accomplish that, post back and we can go over how to open your existing PST file and move the data into the new file.
Feel better soon!
Report abuse
Details (required):
Thank you.
Reported content has been submitted
111 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.