How to fix Error: Could not obtain Microsoft Outlook version

I have found lengthy comments from current to over a year ago about this error message but have not found any answers on how to resolve the error message that keeps popping up.

I think we, the community, either need resolution or direction to were the "how to fix" it answer is so we all can find it.

I actually quit using MS office for about a half a year... just last week decided to try it again... only to find trouble with no answers to be found.


Question Info

Last updated March 31, 2018 Views 4,842 Applies to:
I am using Google Sync and am having this same "could not obtain...." error that continues to pop-up in a dialog box every 10 minutes or so.  Very irritating.  Surely there must be a way to end it.

What version of Outlook? Have you asked google why their program reports that error? See if anything in helps - they seem to suggest this: 

"Once inside outlook go to tools - trust center - click 'add-ins' in the left pane. You will probably see Google calender in the disabled or inactive add-ins list. Down at the bottom you will see "Manage"- make sure the COM add-ins are highlighted and click GO. Just check Google Calender Sync and click OK."

Diane Poremsky [MVP - Outlook]
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Diane Poremsky [Outlook MVP]
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** I don't work for Microsoft, I just volunteer here.**

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