Question

Q: Getting Error 0x8004060c When Trying to Send/Receive from Outlook

Getting Error 0x8004060c When Trying to Send/Receive from Outlook.  Was working fine for months.  No changes made to the system in months either.

Answer

A:

RIght-click the root of your Personal Folders data file.  Choose Properties.  Click Advanced.  Examine the Format field.  If that field contains the string "97-2002", then the problem is that your PST is an ANSI PST and that it is exceeding its maximum size of 2GB.  You should convert it to a Unicode PST following the methods described here: http://www.slipstick.com/outlook/convert-ansi-pst-to-unicode-pst
Brian

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Views: 55,369 Last updated: July 16, 2018 Applies to: