Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file......

Please someone help... I can't live without my Outlook. I have tried unintalling Outlook and then reinstalled it. No luck. I don't know what else to do. I appreciate any and all help. This is the error message:
Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Users\Owner\AppData\Local\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help
Thank you.
Paula
 

Question Info


Last updated December 16, 2018 Views 25,570 Applies to:
Answer

Outlook repair for me, the technologically challenged...

 

Windows 7

 

STEP ONE: Find Scanpst.exe

Scanpst.exe is in

Go to Start Menu

Choose

Computer then

Local Disk then

Program Files (x86) then

Microsoft office then

Office12 then

Scroll down to find Scanpst.exe

 

STEP TWO: Use Scanpst.exe

Type in: C:\Users\Owner\AppData\Local\Microsoft\Outlook\Outlook.pst. (or whatever your error message said as you were trying to open Outlook)

Tick backup box

Click repair to finish

 

STEP THREE:

Then do Windows Key (key with flag on it) + R (at same time)

Type below in box:

outlook.exe /resetnavpane

 

STEP FOUR:

Open Outlook!!!

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