Cannot open .jpg from email attachments

I have been using Outlook (Office 2007 Professional) for 9 months with no problems. All of a sudden I was unable to open file picture attachments (.jpg) I can open .jpg's from explorer so it is not a Windows application problem. There are two Users set up on my machine. The administrator user still works fine in opening the .jpg attachments, the additional user cannot (but could for 9 months since installation) I have run the diagnostics tool from Outlook....nothing found

I have also done a system restore from a point in time 3 days prior to beginning of problem appearing. That did not work either. Short of uninstalling and reinstalling Office, is there a place to find the problem first?

Thanks,

Petepal1

 

Question Info


Last updated December 7, 2018 Views 54,093 Applies to:
Answer
Empty your Outlook Secure Temp folder.  See this:  http://www.howto-outlook.com/faq/securetemp.htm
Brian Tillman [MVP-Outlook]
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