blocked senders not working on Outlook 2007

Very recently the blocked senders folder stopped working correctly.

I will add an address tot he block senders list, it will go in

but upon closing and reopening outlook it disappears from the list

 

 

any help would be appreciated....

 

Question Info


Last updated June 25, 2018 Views 1,651 Applies to:
Answer

How is the email account configured in Outlook? And how many email accounts are configured in Outlook?

How many names are on the safe and blocked senders list? Is it too long?
Did you verify the address or domain is not also on one of the Safe lists? They override the blocked list.
If the issue persists, create a new Outlook profile and check if it helps to resolve the issue.

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