Enable/disable new buttons in outlook 2013 (right side) - Solution

Hi All,

 

My colleague faced an issue where he suddenly saw 4 new icons on the right side of his outlook reading pane. There was also an increase in space between the folders on the left side navigation pane.

 

He is using Outlook 2013 and Windows 8 on a laptop without a touch screen.

 

Solution: This happens when the touch mode is switched on in Outlook 2013.

Click on the down arrow on the Quick Access Tool Bar (Customise Quick Access Tool Bar) and select touch mode.

This will add a new button to the QATB. Click on the new button to toggle touch mode.

Hope this resolves your issue.

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Answer
Answer
I had the solution, and was new to this site, so I posted the solution in the question :)

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Question Info

Last updated February 21, 2020 Views 24,910 Applies to: