Office 365 email sign in

Trying to sign into Office 365 last two days and receive the message below. Tried from Edge and Chrome same result. Using Windows 10. No other issues accessing the web or logging into other sites. 

I would appreciate any suggestions to resolve. 

Thanks. 

Hmmm...can’t reach this page

Try this

  • This website might be marked as work-related by your organization. Try to access this link in a new Microsoft Edge window outside of Windows Defender Application Guard.
  • Make sure you’ve got the right web address: https://login.microsoftonline.com
  • Search for "https://login.microsoftonline.com" on Bing
  • Refresh the page
Details

There was a temporary DNS error. Try refreshing the page.

Error Code: INET_E_RESOURCE_NOT_FOUND

Answer
Answer

Hi Mwjw777,

I have noted that you mentioned No other issues accessing the web or logging into other sites. May I confirm that the issue only exists in Office 365?

If so, to narrow down the issue, please try the following and let me know the results:

1. Regarding Office 365, could you please share the detailed URL which you were trying to sign into?

2. Please check if you've installed the latest Windows system update.

3. Clear the browser cache files and delete the cookies files regarding Office 365 in Edge and Chrome and try signing again.

Thanks,

Lance

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Question Info


Last updated September 26, 2020 Views 14,095 Applies to: