MicroSoft Office Outlook 2003 error message! Your IMAP server has closed the connection. This may occur if you have left the connection idle for too long.

I can't move messages over into my folders because I get this error message.  I have outlook 2003 SP3, Part of the Microsoft office small business edition 2003.  I do not use the business contact manager.  

What setting do I change to change the connection from going idle?

 By the way, If I  turned on the outlook mail application and try to move a message into a folder,  still get this problem.  I have a blackberry using the same email acct, but that hasn't been the problem in the past.  Whats up with that? 

Answer
Answer

Try disabling the send/receive group settings and check if this helps to resolve the issue.

Open Outlook > Tools > Send/receive > send /receive settings > Click on Edit Tab > Select the Account (the problem Account) > Uncheck this Option > Include the selected Account in this group.

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Last updated November 29, 2019 Views 3,103 Applies to: