Outlook for MAC 2011 - problem sending attachments "Message could not be saved"

I get this error message sporadically when I'm trying to send an email with attachments.  It seems to only happen when I'm "attaching" files that are stored on a network drive...would this cause any trouble?  Never before with Outlook for Windows, nor do I have the issue with OWA or Mac Mail.  These are pretty smalll Excel files...any ideas?  Also happens occaionally when I email the file directly from the application.  any suggestions would be appreciated...for now I've switched to Mac Mail.  THANKS.
Question Info

Last updated June 4, 2018 Views 37,309 Applies to:
Had this issue, it was because the documents being attached were open else where.

Did this solve your problem?

Sorry this didn't help.

After determining that I had the same issue with Outlook 2011, I did some testing based on observations from this thread. I've determined that you can do the following and obtain these results:

1. Attach a file from a network share and send it successfully.
2. Have a netshare file open and attach to email - send unsuccessful.
3. Attach a file from desktop and send successfully.
4. Open a file from desktop, attach to email and send successfully.
5. Open a desktop file by the same name, attach netshare file (same name) and send successfully.

>> all test attachments use drag/drop method.

So to summarize, close your files before sending a netshare file through email or get MS to fix this bug.


2 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.