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I am getting a "not that many messages" error, "Could not retrieve mail" error code -16999.

Rick Woyde asked on
I'm running Outlook for Mac 2011, recently when submitting our website to an overseas search engine my Outlook stopped working. I am getting a "not that many messages" error, "Could not retrieve mail" error code -16999. How do I repair my computer? I do receive emails for this account on both my iPad and iPhone.
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dianeoforegon replied on

Solution: Try using account with secure password selected and not selected.

In the Account window, select "Click here for advanced receiving options button". Toggle "Always use secure password" Try to receive mail again.

Note: trying to use two email clients at the same time for an account will lead to issues.
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