Hotmail login in Outlook App on mac

Trying to login to Outlook hotmail account and get this message:

This doesn't look like a work or school email. You can't sign in here with a personal account. Use your work or school account instead.


Hi Chris ,


According to the error message , it seems that you are logging in Outlook Web App via Office 365 for Business/Personal portal . It needs to purchase a subscription . The account you are using is a personal Hotmail account , so the error message occurs .


You can log in your personal account via this link :


If the issue persists , please let me know the URL that you log in .


Best regards ,




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Question Info

Last updated May 7, 2020 Views 316 Applies to: