Hotmail login in Outlook App on mac

Trying to login to Outlook hotmail account and get this message:

This doesn't look like a work or school email. You can't sign in here with a personal account. Use your work or school account instead.

Answer
Answer

Hi Chris ,

 

According to the error message , it seems that you are logging in Outlook Web App via Office 365 for Business/Personal portal . It needs to purchase a subscription . The account you are using is a personal Hotmail account , so the error message occurs .

 

You can log in your personal account via this link : https://login.microsoftonline.com/

 

If the issue persists , please let me know the URL that you log in .

 

Best regards ,

Rick

 

-----------------------

* Beware of scammers posting fake support numbers here.

* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 
 

Question Info


Last updated May 7, 2020 Views 316 Applies to: