Skype for Business is removed when you upgrade to Office 2016

Technical Level : Basic

Summary
How to re-install Skype for Business should it be removed when upgrading to Office 2016.
Details
Problem

Consider the following scenario.

  • You have the stand-alone version of Skype for Business installed on your computer.
  • You have Office 365 Business or Office 365 Business Premium and upgrade Office 2013 to Office 2016.

When you do this, you may experience the following issues:

  • The Skype for Business client is removed.
  • When you try to reinstall the stand-alone Skype for Business client, you receive the following error message: We have detected these newer versions of Office installed on your device.

Workaround

To work around this issue, install Skype for Business from the one of the following Microsoft websites:

Language

Download link

64-bit version

Arabic (Saudia Arabia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Bulgarian (Bulgaria)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Chinese (Simplified)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Chinese (Traditional)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Croatian (Croatia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Czech (Czech Republic)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Danish (Denmark)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Dutch (Netherland)

Skype for Business (stand-alone)

Skype for Business (64-bit)

English (US)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Estonian (Estonia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Finnish (Finland)

Skype for Business (stand-alone)

Skype for Business (64-bit)

French (France)

Skype for Business (stand-alone)

Skype for Business (64-bit)

German (Germany)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Greek (Greece)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Hebrew (Israel)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Hindi (India)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Hungarian (Hungary)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Indonesian (Indonesia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Italian (Italy)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Japanese (Japan)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Kazakh (Kazakhstan)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Korean (Korea)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Latvian (Latvia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Lithuanian (Lithunia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Malay (Malaysia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Norwegian (Norway)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Polish (Poland)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Portugese (Brazil)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Portugese (Portugal)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Romanian (Romania)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Russian (Russia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Serbian (Latin)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Slovak (Slovakia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Slovenian (Slovania)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Spanish (Spain)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Swedish (Sweden)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Thai (Thailand)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Turkish (Turkey)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Ukranian (Ukraine)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Vietnamese (Vietnam)

Skype for Business (stand-alone)

Skype for Business (64-bit)

More Information

This issue occurs because the download links for Skype for Business client in the Office 365 admin center refer to the earlier version of Office.

Status
 

Forum Article Info


Last updated April 11, 2019 Views 10,890 Applies to:

Hi,

Are these links for the Skype for Business Full Client?

I am having the problem above when trying to install Skype for Business 2015 full client from my Office 365 Business Premium. It gives the  error message that a newer version is installed and then the installation failes.

Do you have links to the full Skype for Business client that can be used with Business Premium?

Please see Skype for Business support page for assistance: