The issue I am having is difficult to replicate. Several users' files completely lose NTFS permissions and ownership after saving or making a change to a Word document or PowerPoint file (I assume Excel as well, but we do not use it that much). If they try to save the file again or try to open it from "Recent Documents", they receive a message that says "File could not be located or Access Denied". Once the permissions and ownership is lost, it looks as though the file was deleted. In reality, they just can't see it because they don't have permissions.
The only way to recover it is for me to login to the file server. I then have to locate the file and take ownership as an administrator. Once I take ownership and add even just 1 account back to the security, all of the original permissions repopulate and everything is fine.
From looking at my Object Audits, it appears that when the user saves the file, the temporary file that is created does not copy over the permissions from the original file, thus resulting in lost persmissions.
This has only happened ever since we installed new desktop computers with Windows 10 and Office 2016. I have also upgraded our File Server from 2008 to 2012.
I believe this has something to do with Office 2016 because the computers with that version are primarily used by our students, who are the ones experiencing the issue. Our teachers and staff use Windows 7 and Office 2013 and have not had any issues.
Is there any way to prevent the temporary file created when saving from losing all of the permissions and ownership from the original file?