cannot rebuilt database and cannot open entourage

I am using Office for Mac 2008.  Cannot open entourage and kept asking rebuilt the database.
But the database cannot be rebuilt as well, already tried many time still fail.
the database file is about 30GB.
Please advise whatelse can we do.   Cannot loose those data.

Thank you
Shirley
 

Question Info


Last updated October 6, 2018 Views 4,368 Applies to:
Answer
This is a clear indication of database corruption. Database Utility can not rebuild the database and fix its issues in all cases.
You can try out the steps given in this Microsoft KB article to sort out this problem.

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Anax
Entourage- http://www.msentouragerecovery.com/

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Answer
Rebuilding an Entourage Identity takes a lot of free space. Considering your database is humongous you need more free space than normal.

See this link on rebuilding an Entourage Identity

I work with clients recovering an Entourage Identity and it can be challenging. Once you get Entourage to open you need to clean up the data and export. I would not trust an Identity that was rebuilt after getting to 30GB. Importing into a new Identity would give you a good base.

Verify that you have updated. I've seen users report problems with rebuilding simply because they were still on 12.0.0.

How to Install, Re-install and Update Office 2008


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