I am using Office for Mac 2008. Cannot open entourage and kept asking rebuilt the database.
But the database cannot be rebuilt as well, already tried many time still fail.
the database file is about 30GB.
Please advise whatelse can we do. Cannot loose those data.
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This is a clear indication of database corruption. Database Utility can not rebuild the database and fix its issues in all cases.
You can try out the steps given in
this Microsoft KB article to sort out this problem.
I work with clients recovering an Entourage Identity and it can be challenging. Once you get Entourage to open you need to clean up the data and export. I would not trust an Identity that was rebuilt after getting to 30GB. Importing into a new Identity would
give you a good base.
Verify that you have updated. I've seen users report problems with rebuilding simply because they were still on 12.0.0.