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OneNote - "Needs a password to sync this notebook."

Hi, I was wondering if anyone can offer me a solution. Since about a week ago my OneNote on my laptop keeps saying "OneNote needs a password to sync this notebook," It provides a sign in option which I click, enter my Microsoft email then nothing happens. I don't even get a chance to enter my password. None of the new notes I'm making are being synced to the OneNote on my phone now. Any help? 

Note: Not sure if this is useful but My windows updated recently (same time as when the problem started to occur) to version 1709... could it be linked with that?

 
Hello,


Factors contributing to OneNote sync issues may include synchronization or merge conflicts, server errors, and missing updates. For workarounds, we advise that you refer to the troubleshooting steps detailed on the link below:

Fix issues when you can't sync OneNote

Feel free to reach out if you require further assistance.

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Hello,


Factors contributing to OneNote sync issues may include synchronization or merge conflicts, server errors, and missing updates. For workarounds, we advise that you refer to the troubleshooting steps detailed on the link below:

Fix issues when you can't sync OneNote

Feel free to reach out if you require further assistance.
Hi. I clicked on the link and couldn't find any solutions for my issue. My onenote is still not syncing. Furthermore, my outlook isn't syncing either any more. 

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We appreciate your response. To fix this, you may need to have your Office updated. See Install Office updates for instructions. If the issue persists, try repairing OneNote and Outlook by following the steps here.

We're looking forward to your response.

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Click your name on the upper right then account settings.

Sign out.

Sign in with your email and password.

The sync error should go away.

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Question Info

Last updated May 6, 2024 Views 40,885 Applies to: