OneNote Cannot start Error 0x5

I installed Office Profesional, had problems with Outlook and thanks to the Forum was able to corrected, some files were bad.

Now  I am triying to open OneNote, no experience with this software but I cannot open it

When I try to open receive and error   Cannot open, Error code 0x5


Question Info

Last updated March 12, 2020 Views 6,679 Applies to:

I'm running out of ideas. Uninstalling and re-installing MAY do the trick. Lets try doing a repair first using this procedure:

Repair or remove Office 2010 -


If that doesn't work, do a clean boot as described in my earlier post, then do this manual uninstall procedure to make sure everything is gone:

Manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature -

For 2010 cleanup procedure remains the same, just have to make some number substitions:

·        Change all references from 2007 to 2010, 12 to 14 and 12.0 to 14.0

·        The best way to clean the %temp% folder is after a reboot, so if you are planning to reboot, hold off on that step or repeat the %temp% cleanup after reboot


Then after the uninstall and cleanup do a re-install while still in the clean boot.

After doing the re-install, reboot into normal mode.


PS: you really shouldn't be doing your day-to-day work and internet surfing in an Administrator ID. Go back to User Accounts, create a new "User" class ID, and add a strong password to the admin account. Just use the admin account for applying patches and installing software. The problem with using Admin account is that it makes a great deal eaiser for the "bad guys" to install malware on your computer.


Please click on the  "Vote as Helpful" button! 

If this proposed solution has resolved your issue(s), please mark it as  Propose as Answer  to let others know the solution that worked for you - Silverlight applets Mapping 2003 menu to 2010 ribbon for all Office apps. -Flash Applets mapping Office 2003 menus to 2007 ribbon.

To run better, run.
To paint better, paint.
To write better, write.
To build better, build.
— Sahil Lavingia
So, to do better, DO!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.