OneNote Update 16.17.0 (18080805)

I'm having trouble installing this OneNote update. Seems to download fine, and then when it hits verifying, I receive the following message. I've tried several times, and after a restart, but am having the same issue.

Any suggestions?

|

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi, MedEdGuy

Follow these steps, I hope you can solve the problem.

Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:
sfc /SCANNOW

DISM.exe / Online / Cleanup-image / Scanhealth

DISM.exe / Online / Cleanup-image / Restorehealth

The execution of these processes may be delayed, do not forget to restart the computer to apply changes.

If it works, follow these others.

Any corrupt DLL files are best performed using built in utilities or using a repair upgrade method:

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

If the above does not work, check this link:

https://support.office.com/en-us/article/repair...

https://support.microsoft.com/en-us/help/276934...

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you. But this is in reference to the Mac version.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Reply In reply to deleted message
Thank you for your help, but as I mentioned, this is in a Mac forum, and my question is in reference to installing on the Mac OS.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Ok, sorry, you're right, but the second link you provide serves to repair the Office Online

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Mac does not use click to run like Windows.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Ok I understand but it is the office that you are going to repair online, check this other link.

https://support.office.com/en-us/article/fix-ou...

https://www.microsoft-help-desk.com/office-365-...

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Med,
Hi I’m Linnell I'm a fellow Community member here to help.
Give this site a try:

https://answers.microsoft.com/en-us/msoffice/fo...


Regards,

Linnell

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have the exact same issue and none of the people so far that have tried to answer have helped even the last answer in this thread referred to another that said they removed and installed everything and it worked. Well, I have done so. and still, have the same issue.

I am finding it odd that not the first Mac Expert has even offered to find out what is going on. I am beginning think that there is a Major screw up of the 16.17 update, that Microsoft doesn't know how to fix and they have a gag order. Not to offer even a reason for the issue. I am Hoping the next update due this week will bypass this defect and update OneNote. 

__________

Disclaimer:

The questions, discussions, opinions, replies & answers I create, are solely mine and mine alone and do not reflect upon my position as a Volunteer Moderator.

If my reply has helped, mark accordingly - Helpful or Answer
Phillip M. Jones, C.E.T.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Yes, I am facing this issue in two machines (Laptop and iMac) consistently. This needs to be resolved asap. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated November 11, 2018 Views 277 Applies to: