I have searched through the forum archive and have read posts where people were having similar issues to this one, but I have seen nothing about a resolution or solution.
I have two related issues regarding sharing files using OneDrive for Business that do not display on someone's Shared with Me folder. We are using Office 365 E3.
Someone from outside of our O365 subscription has shared a file with one of my users within our O365 subscription. The external user has shared it via the share feature on her OneDrive for Business subscription (clicking the ... next to the file, clicking the Share link, typing in the person's email address, selecting Can Edit, then sharing). My internal user received the email with the link for the document. She can access the document by clicking the link. The document, however, does not display in her Shared with Me folder on her OneDrive for Business. Is this because it is being shared with her from an external user? Additionally, the Follow link in the email does not work - the internal user receives an error message when clicking on the Follow link to follow the document. Is this also because the file has been shared from an external user?
An internal user (Internal User A) has shared an Excel file with another of my internal users (Internal User B) using his OneDrive for Business. The file is a read-only file. Internal User B shared the file with Internal User B by selecting the ... next to the file, clicking the Share link, entering the person's email address, and clicking Share (he did select Can View, not Can Edit). Internal User B received the email on Monday, over 24-hours ago, and can access the view-only copy of the file using the link in the email. However, the file does not display in Internal User B's Shared with Me folder on her OneDrive for Business. Is this because the file is view-only? I would not think this is an issue with the file not being crawled, because the file was shared over 24-hours ago.
Any help you can provide on both of these issues would be greatly appreciated.