Office 365 Hybrid log in after password expired

Users are able to get email from Office 365 E3  using Outlook client after their password has expired.

Hybrid environment, Exchange 2016 on-premise. Laptop users who work remotely and let their password expire.  They are still able to log in to their laptops (I understand that), but they are still getting and sending email through Office 365 even thought their password has expired.  Is there a setting to control this, or just a bug in the Office 365 / Dirsync?

Hi Arrow483,

Like mentioned in this article, if a user is in the scope of password synchronization, the cloud account password is set to Never Expire. Which means users can continue to sign in to their cloud services by using a synchronized password that is expired in your on-premises environment. Their cloud passwords are updated the next time you change the password in the on-premises environment.

If that’s not the case, I’d like to collect the following information for further troubleshooting:
1. Does the issue happen to cloud users or On-premises users since you are in hybrid?
2. Is every user affected by the behavior?
3. Relevant screenshots about the users’ passwords are already expired, but they are still able to sign in and use Outlook normally.


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Question Info

Last updated March 1, 2021 Views 2,074 Applies to: