Office 365 Admin login

I am the administrator for a school using office 365. For the last two days when I try to access admin I get a runtime error. Can you suggest a solution?

Hi John,

There was a issue reported as MO123872. It has been resolved as of: Tuesday, 10/24/2017 6:26:44 PM UTC. The user experience of this incident is: Users may be intermittently unable to sign in to To get more info about this issue, global admin can check it's history from this page

If you are still experiencing the issue, please follow the steps below to clear your browser's cache:


Edge -

Internet Explorer -

Chrome -

Firefox -


Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Best regards,

10 people found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated March 22, 2020 Views 18,242 Applies to: