How to clear DirSync Error Report

We had an issue where a cloud only account had a proxy address for a mailbox we were migrating from our on prem exchange to Office 365.  We removed the duplicate proxy address from the cloud only account and we able to successful migrate the on prem account to Office 365.  The issue now is that our dashboard is still showing the error report from this event.  The report event lists that this event was detected over 2 weeks ago.  How can we clear this error report from our DirSync status page?  We've already resolved the error and verified that the proxy address only exists on one object.
Hi Corey Riley 76,

Sorry to get back to you late.

I have just heard from our related team and we recommend you safely ignore the error since the affected user has been migrated successfully and you've verified that the proxy address only exists on one object. Just feel free to let us know if there is any side effect of this error in the future.  Thanks for your time and cooperation.


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Last updated July 15, 2020 Views 5,040 Applies to: