Office 365 Add-in

Hi,

I uploaded an Excel add-in in 365 for "My organization" using the Admin App and have access to everyone.

I still don't see it in the "My Organization" Add-ins.

Dharmesh

Answer
Answer

Hi Dharmesh,

Web meeting is not supported in our community.

According to your description, users can not see the add-in via Excel Online. Office Add-ins deployed in the Office 365 admin center are available in users’ Office applications rather than Office Online. Please see the Applies to in the following article:
Start using your Office Add-in

In this situation, please let us know if you can see the add-in in Office 365 ProPlus > Insert > My add-ins as the below shows.



Please also make sure - you log into Office Pro Plus 2016 with the correct Office 365 account.

If they still cannot see the add-in, please provide the following information:

1.    A screenshot of the Office Pro Plus version. To do it, open the office program, click Files > Account. You will see the version just under Office Updates.



2.    A screenshot about My add-ins when using Office 365 ProPlus.

Regards,
Linda

 

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Question Info


Last updated November 11, 2019 Views 783 Applies to: