How to change the global admin of office 365?

Hi,

I would like to know how can we change the global admin to another admin/user?

the person-in-charge to subscribe to office 365 automatically became our global/master admin but we decided to remove his right and delegate another person to be the master admin of office 365. may i know how we can do this? Appreciate can send me some guides how to change the master admin.

Thanks. 

BR,

AC

Answer
Answer

Hi Yoke,

Yes, we can achieve this. However, it depends on your scenario. Let me explain it to you:

If we can login to the Office 365 with the original global admin account which you want to remove the right  (Let’s call it Account A), we can follow the steps below to do so:
1.Login to Office 365 with Account A.
2.Go to Office 365 Admin Center> USERS> Active Users.
3.Add an account (Let’s call it Account B) that you want to assign the global admin role to. (Note: If you have already create this account, ignore this step.)
4.Select Account B and click EDIT USER ROLES.
5.In the pop-up window, choose Global administrator and enter an alternative email address.
6.Click Save and then logout Account A.
7.Sign in with the Account B and go to Office 365 Admin Center> USERS> Active user.
8.Select the Account A and click EDIT USER ROLES.
9.Choose User (no admin access) and click Save.
For your reference: Assigning admin roles in Office 365.

If you don’t have the global admin account, please let me know.

Regards,
Fraser

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Last updated April 8, 2024 Views 3,380 Applies to: