one drive login

Hello,

I've got a trial office 365 premium account.

the login is *** Email address is removed for privacy ***

if i use this to login in one drive  its stating that this MS account doesn't exist. 

i can acces one drive through my webbrowser..but i'm confused why i can't login ?

thanks in advance.

i'm using one drive on windows 7 normal version

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Hi Leidade Bruijn,

I assume you are using the personal OneDrive sync client. I’d like to explain that we have two sync clients, the personal OneDrive sync client and the OneDrive for Business sync client. These are two different sync clients.

For personal OneDrive, it is free online personal storage that you get with either a Microsoft account or Outlook.com. While OneDrive for Business is online storage intended for business purposes which uses our Office 365 account(like your *** Email address is removed for privacy *** account). For more detailed information, you can refer to the following article:
What is OneDrive for Business and How is OneDrive for Business different from OneDrive?

In your case, we need to use the OneDrive for Business sync client instead of OneDrive client. The OneDrive for Business sync client is included in our Office suit if we installed our Office via the Office 365 portal. If it is not included in the Office suit or we do not have the Office suit, we can also install the standalone version of Office via this page.

Feel free to let us know if you need further assistance and we will continue to assist you.

Regards,
Allan

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Hi Leidade Bruijn,

Is there any updates?

Regards,

Spike

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Last updated July 4, 2020 Views 10,377 Applies to: