Office 2010 Service Pack 2 install fails

Just tried to install Service Pack 2 for 32 bit version, both from Windows Update and from the Microsoft download page.  Neither install will complete.  Anyone else having this problem?
 

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Last updated October 16, 2018 Views 28,176 Applies to:

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Hello,

For better assistance, we would like to know more information about your concern.

  • What is the exact error that you encounter when you tried to install Word 2010?
  • How did you try to install it?
  • Are you trying to install a standalone Word 2010 or is it part of Office suite?

Regards.

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microsoft word 2010 service pack 2 the installation of this package failed...

the error is still present even in Feb 2017...why Microsoft?...why?

---practice, think, be humble, then practice again

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I get an error 643 when trying to install Service Pack 2 Office 2010.

Jack Scheuer

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Now that XP is no longer supported, I decided to change to W7. When I installed Office 2010 (32-bit, obtained by download), I thought that I might just as well install SP2. It failed repeatedly. Having looked here and elsewhere, I eventually found a solution - it is all to do with the location of the installation files.

Step 1: run the Office 2010 installation programme again until it has extracted the files and you have the yellow window headed, "Change your installation of ..."

Step 2: using Windows Explorer browse to the folder, "C:\Users\your user name\AppData\Local\Temp\OWPE476.TMP".

Step 3: copy the contents of this folder to the root of a USB stick.

Step 4: copy SP2 installation file to the same place.

Step 5: if you backed up your system before installing Office 2010, well done! Recover the system. (Going back to a restore point might work here too.) Otherwise start again from scratch!

Step 6: using your USB stick files, install Office 2010 by using setup.exe directly.

Step 7: run the SP2 installation file from the USB stick.

That took time and effort to work out - what a palaver!

In theory, an alternative approach is to use Windows Update, but persuading it to update other Microsoft products may take a similar degree of persistence.

Good luck!!!

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totally agree - bye microshaft - using google from now on. simple, easy, and does what it says on the can, not some marketing overpaid liars bull.

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I had this problem and finally got it resolved w/help from a Microsoft Tech. Start > Control Panel > Programs > Uninstall > Select Office 2010 > Click on Repair. My problem occurred during installation 3 years ago and the Repair Program rendered the fix. Hope this helps.

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Here we go again.... instaed of a response with the fix, microsoft is avoiding the fix... with more replies? 

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I have not encountered this error.

3 suggestions:

First, Since this discussion has not helped you, you should post a new question with the error code and Office and SP info in the subject line to get the attention of all reliers

Second, paste the error code in the search window at the top of the page. There are lots of discussions on it in the forum.  Maybe one of them has your answer.

Third, if searching the site does not work, try google and Bing.

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I have not encountered this error.

3 suggestions:

First, Since this discussion has not helped you, you should post a new question with the error code and Office and SP info in the subject line to get the attention of all reliers

Second, paste the error code in the search window at the top of the page. There are lots of discussions on it in the forum.  Maybe one of them has your answer.

Third, if searching the site does not work, try google and Bing.
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When things are bad, you can either:
- cuss,
- cry or
- laugh ...

Why not choose to laugh

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The error code I receive when trying to install Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition is 8007066F.
Has ANYONE found a solution for this yet?

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