Is there a way to verify a Microsoft Product Key online?

I had an "Invalid Product Key" error while activating Microsoft Office 2010 online. After several attempts to find a solution, I ended up calling Microsoft Customer Support. I was treated well, but had difficulty understanding the representative and they had difficulty understanding me when I gave them my product key. I would like to know if there is somewhere online that I can enter a Microsoft Product Key and find out if it is genuine and available for activation. The representative was able to do this after several attempts to verbally verify my Product Key. It took me twenty minutes to get my answer. It would be so much easier if I could type the Product Key into a query and get an answer online. There may have been a way to do this in the past, but I haven't found it.

Question Info

Last updated February 22, 2020 Views 37,223 Applies to:

Hi Will,


Please be informed that there is no online tool to verify the Microsoft product key. Only the Microsoft phone/chat support team has a tool to verify if the product key is genuine/valid.


You may get in touch with the team by following the below mentioned steps.


In the help page, under getting help click on Contact Customer Support. Select a Get Started and enter the brief description of the issue.




Thank you.

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