Getting "Something went wrong" Error Code: 30175-4

Hi,

Initially I installed Office 2013 successfully on my laptop, but I have to restore my laptop to previous restore point - which took-off my office 2013 install.

Now, when I try to re-install Office 2013 I get:

Something went wrong

Sorry, we ran into problem

Error Code: 30175-4

Can someone help me to resolve this isse?

Thank You,

Jay

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Office 2013 by Microsoft SUCKS!!!!!! I been trying to install it for two weeks what a waste of my hard earned money. My suggestion is go and get your money back and used something else! That's what I'm going to do.

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Hello,

For the error message “Something went wrong Error code 30175-4”, you may follow the steps provided below and check if that helps to resolve the issue:

Step 1: Restart the Computer in Clean boot which would disable the Computer Firewall. Then try to install Office 2013 suite.

Refer to the article below on how to do Clean Boot:

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting in Clean Boot, ensure you restart the computer in normal mode.

Step 2: Ensure there is no proxy server enabled in the system. Also change the network connection by changing from wired to wireless internet connection or vice versa and verify the status.

Step 3:Try to install Office 2013 using different browser and check if that works.

Let us know the result to assist you further.

Thank you.

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I agree Microsoft Office 2013 sucks. I bought the thing and it cost me an arm and a leg but it is the worst office jet. I went back to office 2010 and all my problems are solved. Any person thinking of getting office 2013 please think again, it is not worth all the money.

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Hello,

I apologies for the bad experience you have faced trying to install Office 2013.

You may provide us the detailed information about the issue so that we can analyze and assist you in installing Office 2013.

Also it would be best if you post your concern in the feedback forum link mentioned below Microsoft would be actively looking for customers concerns raised and try to fix it.

http://office.microsoft.com/en-US/suggestions.aspx

Thank you.

 

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Hi Jay,

I don't know if you've resolved your problem, but I was getting same error code and figured out how to reload Office 2013.

1.  Run Clean Boot - http://support.microsoft.com/kb/929135

2.  Run Fix It to uninstall MS Office 2013 - http://support.microsoft.com/kb/2822317#Specific

3.  Reinstall MS Office 2013 (in Clean Boot)

4.  Restart computer using Normal Boot

Hope this helps.

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Hi Jay,

I don't know if you've resolved your problem, but I was getting same error code and figured out how to reload Office 2013.

1.  Run Clean Boot - http://support.microsoft.com/kb/929135

2.  Run Fix It to uninstall MS Office 2013 - http://support.microsoft.com/kb/2822317#Specific

3.  Reinstall MS Office 2013 (in Clean Boot)

4.  Restart computer using Normal Boot

Hope this helps.

Nope didn't work. Any other ideas on this?

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One of my users restored their machine to a previous restore point and lost all apps and office suites...

When trying to reinstall the office suite, I kept getting - Outlook error code 30175-4.. To resolve the issue I used the FIX IT tool and was able to uninstall the program and reinstall them..

Thanks

CN02

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Was your user on a domain or was he the PC's admin?

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Was your user on a domain or was he the PC's admin?

Hello AdiSrini,

You may follow the general troubleshooting steps provided in the article below for installation failures of Office 2013 and check if that helps to resolve the issue:

http://support.microsoft.com/kb/2822317

Note: Please ignore the steps in the above article if you have already followed it.

For further queries, reply and we would be happy to assist.

Thank you.

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Reply In reply to deleted message

Yes it is a nightmare for those who cannot install it. Seems like there are only few people who are lucky who can install it on one attempt. Call up Microsoft and get it resolves in real time.

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Last updated July 1, 2020 Views 29,466 Applies to: