how to reinstall Office home and student 2007, previously installed on 3 systems, laptop died and trying to reinstall on new laptop

Compac laptop died. It was one of three active installations I had installed Office Home and Student 2007 on. Trying to activate on new Acer laptop but told phone activation no longer available on website.


Hi Art,

We apologize for this inconvenience. We are currently fixing this bug in our Office products. In the meantime, you can call the numbers for your specific country/region listed in this article.

Please also note that this issue impacts Office non-subscribers only—those who purchased the product as a one-time purchase. For more information, see What's the difference between Office 365 and Office 2016?

If this doesn't solve the issue, please contact our support agents linked from the bottom of the same article.

Again, we apologize for this issue. We are working to get this resolved quickly and will update this thread once the fix is available.


Michelle V.

Office Team

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Question Info

Last updated April 10, 2021 Views 7,022 Applies to: