I had an O365 ProPlus license with the desktop apps installed on my laptop.
I then unassigned this license from myself (in the admin portal) and assigned a Business Premium license. At the end of the below steps, I now have the Business Premium license correctly recognised and Office is working fine. But (seems just cosmetic) I also have the ProPlus license showing as "Your subscription has expired" - in the Account / Product Information screen of say Excel.
What I did:
- Via Excel, it detected a license change and offered to 'Update' which I did.
- Was notified there are office updates, which I clicked through to install them.
- Checked and installed windows updates (a couple of small ones)
- I wanted to switch from semi-annual to monthly channel - was still on semi-annual from the default ProPlus install - so ran the easy-fix program suggested here
- The easy-fix then downloaded and updated office (~ 30 mins and several hundred MB) then disappeared - no message or confirmation
- Office (Account screen) now says there are pending changes and an Apply Now button - as suggested by this article, clicking this does nothing
- Meanwhile the Business Premium license is showing (so has been recognised) and Office apps are working fine
- Also tried this troubleshooter but didn't work - fair enough, is for activation issues which isn't what I'm seeing
- Deactivated the office license / install from my personal Office portal, signed-in from an Office app to activate the license which worked fine for Business Premium
- Ran the install desktop app program from my personal Office portal, ran for several minutes although nothing downloaded then reported success, but no change
So now I still see the subscription warning for ProPlus. I don't want to uninstall and reinstall Office as I need this done efficiently on 100 other PCs. How can I make the ProPlus message go away?
Thanks in advance