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Microsoft Office Professional Plus 2019 - Full Version x 1

Hello,

I entered my key after purchase and got this error:

 Sorry, we can't set up your account right now

 
Hang on to your product key, and try again later.

If this happens again, contact support.

Error code: INTERNAL_SERVER_ERROR_Recurrence

Correlation ID: 5848525c-9a44-4e4d-b0ed-0b780be27714

 I tried again later and got the same error.

How should i proceed?

Hi,


I understand that you're unable to install your Microsoft Office Professional Plus 2019. I can imagine how inconvenient this must be on your end. Don't worry, let me assist you.


There are a lot of reasons why this issue is happening. One, you're product key is a potential concern. Two, the previous version of the Office suite can also be a factor. Your internet connection is causing the server error. To correct this issue, you can clarify the product key to the store where you have purchased the program. Two you can check this link about uninstalling Office on your PC. Three, use a different web browser to do the process again. 


Let us know how it goes.


Bob


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Question Info

Last updated August 10, 2023 Views 243 Applies to: