Outlook 2003 annoying ERROR MESSAGE - detect and repair does not help!

Outlook 2003 annoying ERROR MESSAGE:

Add-in “C:\PROGRA~1/AVG/AVG8/avgxch32.dll” could not be installed or loaded.  This problem may be resolved by using Detect and Repair.

DETECT AND REPAIR DOES NOT REMOVE CONTINUOUS ERROR MESSAGE – HELP!?

 

Question Info


Last updated March 19, 2018 Views 1,599 Applies to:
Answer

Disable the add-in(s) causing the problem and check if it helps. Refer the link below on how to disable add-in(s).

http://office.microsoft.com/en-us/outlook-help/add-or-remove-an-add-in-HP005242782.aspx

 

If the above step does not resolve the issue, try removing the add-in from registry.

 

Note: Back up the registry before you modify or delete any key :http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

 

1. Click Start->Run (Windows key + R key) and type  regedit->click ok.

2. Double click on HKEY_CURRENT_USER/Software/Microsoft/Office.

3. Double click on Outlook > Add-ins > check for add-in(s) causing the issue and rename to file to avg.old.

5. Double click on HKEY_LOCAL_MACHINE/Software/Microsoft/Office.

6. Repeat the step 3 to 4,

7. Exit registry editor.

8. Open Outlook and check if the issue occurs.

 

Contact the add-in(s) manufacturer to check if there is an update or a patch to fix the add-i


Ruchi Bisht

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