Q: Office 2010 "change product key" does not work.

I have Office 2010 installed on a 2003 Server, and when I try to activate the product (change product key-which I have 5 licenses for), the change button (link) that takes you to the activation wizard, does nothing.

When I click on "change product key," nothing happens.

I have done this 90 times over the past two months on a Windows 7 deployment, and changing the product key always allowed me to input my valid 25-digit licence key.

Any suggentions, other then removing it and re-installing?




Q: What is your current office version which you have in your computer and what version of office are you trying to install now.

 Can try these step before giving answer:

There is one more step which you can try :

 1) Open your word document or other applications like Excel, PowerPoint, etc.

2) Choose "File" > "Help" in the menu.

3) Then click "Change Product Key" in the right list.

4) Then a dialog box apears and enter your product key in the blank. And click "Continue" like this.

5) There are two options in another new dialog box. Choose "Install Now".

6) A process window pops up. Wait for a few minutes.

7) Then you can see it is finished and click "Close" to exit.

Jateen Kumar Mahapatra Microsoft Engee.

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Views: 29,639 Last updated: June 12, 2018 Applies to: