Q: File Format Converter not Working This thread is locked from future replies


Can someone please assist me on this.

I installed the File Format converter on this machine but I am still unable to open .docx or .xlsx documents. The converter works on all other machines.

Machine OS: Windows Vista

Office: Office 2002 Service Pack 3.



Uninstall the compatibility pack for office 2007 from control panel > programs and features

Then try installing Microsoft Office Compatibility Pack with the Service Pack 2 by clicking on the link below and check if this helps:

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Sorry this didn't help.

Question Info

Views: 16,978 Last updated: March 12, 2018 Applies to: