I have been trying for the last 3 days to get Office 2010 installed. I have been through multiple forums and multiple gyrations of changes and still get the 1935 error. I have tried installing from disk and from download. There is no support from Microsoft without paying additional and why should that even be necessary. I cannot get the product number because it does not install. I already had .net 1.1 and 3.5 SP1 installed.
I have made the following changes and after each change made an attempt to upgrade or install the product.
Office 2007 was installed so my first attempt was to do the upgrade. failure
I confirmed that all Office products were not running. failure
I went into task manager and stopped every non-essential process. failure
I went into services and stopped everything that I did not need. failure
I reluctantly uninstalled Office 2007 to make sure no Office products were running. failure
A forum talked about repairing .net so I did. failure
All maintenance to Vista and all other components was installed. failure
A forum mentioned installing .net 4. failure
A forum mentioned uninstalling .net 4. failure
A forum mentioned using CCleaner to clean up the registry. failure
A forum mentioned disabling any antivirus product, I do not have one installed. no help.
I found a 'fix it' that removes Office products. failure
Uninstalled .net 1.1. failure
I ran the custom install instead of the regular install. failure
I tried to install one component at a time. failure
I have reached my maximum frustration level.