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CAInitSPPTokenStore.x86 error prevents installation of Microsoft Office Professional Plus 2010

Robert Hallam asked on

Attempting to install Office 2010 PP on Windows XP Professional x86 SP3

Have added a Registry key to ensure that MSI packages dump verbose logs

MSI Installer logs this error and then starts rolling back the installation

MSI (s) (00:A0) [20:45:33:822]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI3B2.tmp, Entrypoint: ExecSecureObjects
ExecSecureObjects:  Securing Object: C:\Documents and Settings\All Users\Microsoft\OfficeSoftwareProtectionPlatform\ Type: CreateFolder User: NetworkService
ExecSecureObjects:  Securing Object: osppsvc Type: ServiceInstall User: INTERACTIVE
ExecSecureObjects:  Securing Object: osppsvc Type: ServiceInstall User: NetworkService
ExecSecureObjects:  Securing Object: ose Type: ServiceInstall User: INTERACTIVE
MSI (s) (00:7C) [20:45:33:901]: Executing op: ActionStart(Name=CAInitSPPTokenStore.x86,,)
MSI (s) (00:7C) [20:45:33:901]: Executing op: CustomActionSchedule(Action=CAInitSPPTokenStore.x86,ActionType=3073,Source=BinaryData,Target=CAInitSPPTokenStore,)
MSI (s) (00:CC) [20:45:33:916]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI3B3.tmp, Entrypoint: CAInitSPPTokenStore
CAInitSPPTokenStore.x86:  OMSICA : Initializing CustomAction CAInitSPPTokenStore.x86
CAInitSPPTokenStore.x86:  Error: Failed to initialize the SPP Token store. HResult: 0x80070057.
CAInitSPPTokenStore.x86: 
MSI (s) (00:7C) [20:45:34:432]: User policy value 'DisableRollback' is 0
MSI (s) (00:7C) [20:45:34:432]: Machine policy value 'DisableRollback' is 0
Action ended 20:45:34: InstallExecute. Return value 3.

WMI Service is running and I have performed a Repair to check that the Repository is okay, which it seems to be.

Any ideas?

 

thanks

 

Robert

 

 

 

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Relative Ray replied on
This might be due to permission issue, you might want to look at this link: http://support.microsoft.com/kb/834484
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